1) Scope

This policy applies to information collected through our website and related communications (including phone, email, WhatsApp, and enquiry forms). It does not cover information collected offline outside of our business interactions.

2) Information We Collect

We may collect the following categories of information:

• Contact details such as name, phone number, email address, and city/location.
• Project details such as customer type (residential/commercial/industrial), rooftop/land information, power requirements, and any notes you provide.
• Communication records when you contact us by phone, email, or messaging apps.
• Technical data such as device/browser type, IP address, and pages visited (collected via cookies or similar technologies where applicable).

3) How We Use Information

• Respond to enquiries and provide quotations, proposals, and consultation scheduling.
• Perform site visit planning and feasibility evaluation where required.
• Improve website performance, user experience, and service quality.
• Send service-related updates (for example, follow-up calls or emails about your request).
• Comply with legal obligations and prevent misuse or fraud.

4) Cookies & Analytics

Cookies are small files stored on your device to help websites function and remember preferences.

• Essential cookies may be used to enable core website functionality.
• Analytics may be used to understand traffic and improve performance. Analytics scripts (if enabled) are loaded based on your cookie consent preference.
• You can change your preference anytime by clearing your browser storage for this site and revisiting the website.

5) Sharing & Disclosure

We do not sell your personal information. We may share information only in the following cases:

• Service providers who support website operations (for example, hosting) and are bound by confidentiality obligations.
• Business operations such as arranging site surveys, installations, or maintenance with our internal team and authorized partners.
• Legal reasons where disclosure is required by law, regulation, or to protect rights and safety.

6) Data Retention

We retain information only as long as necessary for the purposes described in this policy (for example, to respond to your enquiry, maintain business records, or comply with applicable legal requirements). Retention periods may vary depending on the nature of the interaction.

7) Security

We implement reasonable administrative and technical measures to protect information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

8) Your Rights

Depending on applicable law, you may have rights to access, correct, or delete your personal information.

• To request an update or deletion, email us with sufficient details to identify your enquiry.
• We may need to retain certain records for legal compliance or legitimate business purposes.

9) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were last made.